Litura User Support

Welcome to the Litura User Support Center. We are dedicated to providing you with the best fishing experience.

Contact Us

If you encounter any issues during use, or have questions about subscriptions, data, or features, please contact us:

We will respond to your email within 1-2 business days.

Frequently Asked Questions

About Data & Import/Export

Where is my data stored?

Litura's data is stored locally on your device. Pro users can use the data import/export feature to manually backup and transfer their data.

Please note:

Data is stored locally on your device
Device loss, reset, damage, or improper operation may result in data being unrecoverable
We do not provide cloud sync or cloud backup services

Recommendation: Pro users should regularly export their data to ensure data security.

What if I lose my data?

Litura will make every effort to protect your data security, but cannot guarantee that data will never be lost. By using this application, you voluntarily assume the risk of data loss due to technical issues.

If you encounter data issues:

Check if you have previously exported data files
Try importing from your exported data files
Contact us: support@liturangler.com

We will do our best to assist you, but cannot guarantee that data can always be recovered.

About Using Features

What is Litura?

Litura is a themed photo album app that helps you record, manage, and browse your precious personal memories. We continuously improve features and experience through updates, allowing you to focus on enjoying every beautiful moment of fishing.

How do I use Litura?

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use Litura for personal, non-commercial purposes only.

You can:

Record fishing experiences and beautiful memories
Manage and browse personal photo albums
Collect badges and explore encyclopedia knowledge
View fishing footprints on the map

You may not:

Reverse engineer, decompile, or attempt to obtain source code
Unauthorizedly use the application to provide services, resell, or commercialize
Attempt to bypass or disable any security features

About App Updates

How will Litura be updated?

We may update, modify, or temporarily/permanently interrupt certain features of the application as needed. For significant changes affecting user experience, we will notify in advance through in-app notifications or other means.

What if the service is interrupted?

We understand that service interruptions may cause inconvenience, but please note:

This application is provided "as is" without guarantee that it will always be available, error-free, or uninterrupted on all devices and systems
We are not liable for direct, indirect, incidental, special, or consequential damages arising from use or inability to use the application
Issues caused by third-party services (e.g., Apple, cloud service providers) are beyond our control

If you experience service interruption:

Check your network connection
Confirm if it's during system maintenance time
Follow our in-app notifications for latest information

About Account & Content

What are my responsibilities for uploaded content?

When using this application, you are fully responsible for content created, uploaded, backed up, or shared in the application.

Please ensure:

Do not upload illegal, infringing, inappropriate, or offensive content
Do not use the application for any illegal activities
Comply with applicable laws, regulations, and related policies
Ensure that uploaded or created content does not infringe third-party rights

If you violate the above responsibilities, you may be suspended or terminated from using the service.

Can my account be banned?

If you violate these Terms, or we deem it necessary to protect users, systems, or legal requirements, we have the right to:

Suspend or terminate your access to the application
Delete part or all of your data (within legal scope)

About Privacy

How does Litura protect my privacy?

We value your privacy. For details, please see our Privacy Policy.

Are the designs, images, and content in the app protected?

The application and its design, interface, images, logos, and content belong to us or respective rights holders and are protected by copyright law and other intellectual property laws.

Without written permission, you may not copy, modify, distribute, sell, or exploit any part of this application.

Terms of Service

The content of this support page is for reference only. For complete Terms of Service, please see Terms of Use.

By using this application, you acknowledge that you have read, understood, and agree to comply with the relevant terms.

Feedback & Suggestions

We greatly welcome your feedback and suggestions! If you have any ideas, suggestions, or have discovered issues in the app, please feel free to let us know.

Email: support@liturangler.com

Thank you for using Litura! Happy fishing! 🎣